Privacy Policy

At Dhaka Specialty Coffee Academy (DSCA), your privacy is very important to us.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://dsca.com.bd, enroll in our training programs, or communicate with us.

🔹 1. Information We Collect

We collect different types of information to provide and improve our services, including:

a. Personal Information:
When you register for a course, contact us, or fill out any online form, we may collect your:

  • Full Name

  • Email Address

  • Phone Number

  • Address (optional)

  • Payment Information (when applicable)

b. Non-Personal Information:
We may automatically collect data such as:

  • Browser type, device type, and operating system

  • IP address and general location

  • Pages visited and time spent on the site

🔹 2. How We Use Your Information

Your information helps us to:

  • Process course registrations and payments

  • Send course updates, certificates, and important notifications

  • Improve our website and services

  • Respond to your inquiries and provide support

  • Send promotional offers and newsletters (only with your consent)

🔹 3. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience.
Cookies help us remember your preferences and understand how visitors use our site.
You can disable cookies in your browser settings at any time.

🔹 4. How We Protect Your Information

We use advanced SSL encryption and secure servers to protect your data from unauthorized access, alteration, or disclosure.
Only authorized DSCA staff have access to sensitive information for administrative purposes.

🔹 5. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties.
We may share limited data with trusted service providers (e.g., payment gateways, marketing tools) who assist us in operating our website and managing services — and only under strict confidentiality agreements.

🔹 6. Third-Party Links

Our website may contain links to third-party websites (like YouTube, Facebook, Instagram, etc.).
We are not responsible for the privacy practices or content of those sites.
We recommend you review the privacy policies of any external websites you visit.

🔹 7. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

🔹 8. Your Rights

You have the right to:

  • Request a copy of your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Withdraw consent for marketing communications

To exercise these rights, please contact us via email at info@dsca.com.bd.

🔹 9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal and regulatory reasons.
All updates will be posted on this page with the revised date.

🔹 10. Contact Us

If you have any questions or concerns about our Privacy Policy or data handling, please contact:

📍 Dhaka Specialty Coffee Academy (DSCA)
📧 Email: info@dsca.com.bd
🌐 Website: https://dsca.com.bd
📞 Phone: +880 1810-545545
📍 Address: Farmgate, Dhaka, Bangladesh